An update has been released for Sage 200 Report Designer (Update 1.4.2013.27). This is to resolve the following known issue:

Issue 5454 – PCs running Sage 200 2011 cannot view reports spooled on the machine that has received the Sage 50 Payroll auto-update

Sage 200 users that also have Sage 50 Payroll installed, on their client machine, found problems with Sage 200 reports after installing Payroll Update 4 (v19.02).

This was because the Report Designer is updated to a higher version being run than the Report Designer used by Sage 200-only users. Reports modified or spooled (in Sage 200) by the Sage 50 Payroll users cannot be used by the Sage 200 users.

To overcome this Sage have released a standalone Report Designer update which can be installed on machines running Sage 200 2011 Service Pack 5. This update aligns the Report Designer to the same version as the Payroll users.

NB. This is the same version of Report Designer that comes as standard with Sage 200 2013 On Premise.

This update should be installed to all Sage 200 machines (not just those using Sage Payroll). Please be aware that a re-boot is also required once completed.