‘Login failed for user ‘.’ Please run System Administration to check company settings.’ error

2013 - Login failed for user

Check the following points:

  • Ensure the Windows user has been linked to the relevant Sage user in System Administration.
  • The Windows user, e.g. ‘JohnBull’, has been included as a user in the ‘Sage Users’ group which is set up as part of the installation process.
  • Check that the ‘Sage Users’ and ‘Sage Administrators’ groups have sufficient permission to access the Sage shared folder (by default, C:\Sage).
  • The ‘Sage Services’ user set up as part of the installation process must have sufficient security permissions on the Sage shared folder.
  •  IIS v8 only – Ensure ‘HTTP Activation’ has been enabled within .NET 4.5 as per the below:

2013 - Login failed for user_IISv8HTTPactivation

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