RFC’s

Have you added anything to the Sage 200 ideas hub? Or have you got a great idea that you would like to be suggested to the Sage 200 product team?

If so, end users please make sure you use the ideas hub (light bulb icon in Sage 200) or advise your business partner to log the RFC with Sage. But also please advise me here and if I think it is a worthy RFC or a good idea I will log it too.

If you see an RFC that you like on here, then please tell Sage.

The way RFC’s are dealt with by Sage is; the more requests that are logged by different customers, against the same idea, the more consideration the Sage 200 team at Sage will give to it. Therefore the more chance there is of it being added to Sage 200.

 

3 thoughts on “RFC’s

  1. Sage 200 v 2011
    SOP > Amend Order
    When changing the warehouse for a sales order line which is already allocated, the system allows you to do that and save the order with no prompt or warning that you need to unallocate the line first from the original warehouse before you can reallocate it at the second warehouse for the change to actually be recorded when you resave the order.

    Therefore the user believes they have successfully changed the warehouse – when the sales order is despatched, the goods come out from the original warehouse.
    I don’t know whether this would be called a bug, or an oversight. But either way it is very easy for users to make mistakes leading to stock discrepancies and hours trying to trace back to find out why. All for the sake of a simple warning dialog box – how much programming does that require?!

    The RFC has been reported to Sage and it is apparently “Known Issue 3339”. However the response is that they will wait to see how many other users complain about it before they decide whether it’s important or not.

  2. I have just logged a wish for the ebanking plug-ins to be able to handle ‘faster payment’ requests – in particular the HSBCnet option where a slightly different file format and content is required.
    I will post the wish list reference when I get it.

    1. Update : Wish 5285 : Description
      For the HSBCnet plug in to be suitable for BACS payments and Faster Payments

      Current Functionality

      E-banking produces a csv file output which is suitable for BACS payments.

      Required Functionality

      Many banks are now offering ‘Faster Payments’ including same-day transfers. The customer requires the ability to select normal BACS or ‘Faster Payments’ for each generated plug-in batch. Both types of batch must be RTI-compatible in full.

      Business Advantage

      They would avoid the manual preparation of payments each week and reduce the possibility of input error.

Leave a comment